AI SOC That Acts in Seconds, Built on 10+ Years of MSP Threat Data

Blackpoint’s AI SOC Agent detects, analyzes, and contains threats across your client base. The AI is trained on telemetry from close to a million identity accounts and nearly a million endpoints, and was rigorously validated against human analyst decisions before it ever acted autonomously.

Fast enough to contain a modern attack. Accountable enough to trust.

98%
Faster ITDR containment
Early results, AI-powered identity response
~1M
Endpoints and accounts
Training data that others can’t replicate or purchase
10+ yrs
Of SOC intelligence
Decisions, IR forensics, and telemetry
2.5x
Analyst retention vs. industry
Experienced analysts who stay, so your defense keeps its expertise
Why AI Defense Is No Longer Optional

How Attackers Use AI to Outpace Human Defenders

The threat landscape shifted when adversaries began automating their attacks. AI shrinks the attack lifecycle from days to minutes, faster than human analysts alone can match. An AI SOC closes that gap with confidence-led response at machine speed.

Adversaries Move in Seconds & Minutes

AI-assisted reconnaissance and automation allow attackers to identify a vulnerability, escalate privileges, and begin exfiltrating data in the same session. By the time an alert surfaces in a traditional queue, the attacker has already moved to the next target.

Credential & Identity Attacks Run at Machine Speed

Password spraying, credential stuffing, phishing, and session token abuse can all be fully automated. Attackers run them across every MSP-managed tenant at once, hitting Microsoft 365 and Google Workspace accounts simultaneously.

MSP Infrastructure Is the Multiplier

A single compromised RMM credential or shared admin account can give an attacker simultaneous access to dozens, if not hundreds, of client environments. Automated attack tooling makes this lateral expansion faster and broader than any human team can manually contain.

Matching the speed of an automated attack requires automated defense. Blackpoint’s AI provides a confidence-led response at machine speed.

The Origin Story

The AI SOC Built From Over a Decade of Fighting Real Threats

Blackpoint was founded by former NSA operators who understood exactly how attackers think, move, and exploit defenders. That perspective shaped every detection decision from day one. Most AI security vendors trained their models on enterprise data and adapted it for MSPs.

Blackpoint trained its models on years of Blackpoint’s SOC analyst decisions, incident response forensics, telemetry from endpoints and accounts, and threats that target MSPs. Before the model was ever allowed to act on its own, it ran alongside human analysts until its decisions consistently aligned with senior analyst judgment across every threat class it now handles autonomously.

When vendors talk about AI replacing the SOC, our answer is that our SOC is a big reason our AI works. The boundaries were set by former NSA, DIA, and CIA operators. The AI acts faster, but human judgment secures the outcome and always will.

Gagan Singh, CEO of Blackpoint Cyber
Gagan SinghCEO, Blackpoint Cyber

Blackpoint’s AI Exists Because of the Human SOC

Blackpoint’s AI SOC is trained on the decisions and expertise of seasoned SOC analysts, operates within human-defined guardrails, and is always backed by security professionals who are immediately available by phone when the AI SOC Agent takes action.

An AI earns the right to act on its own. Here is how Blackpoint built one, and why it can’t be replicated.

What Makes Blackpoint Different

Four Advantages Behind Blackpoint’s AI SOC

Ask any vendor claiming AI-powered detection what it was trained on and how it was validated before acting in client environments. These four advantages answer that, and they took a decade to build.

1. Purpose-Built AI for MSP Threat Patterns

Blackpoint’s models learned from the real threats hitting managed environments, RMM abuse, credential attacks, VPN compromise, privilege escalation, and lateral movement across managed networks. They were trained on telemetry from close to a million endpoints and nearly a million identity accounts.

~1M endpoints~1M identity accountsReal-world MSP threat data

MSPs get detection trained on their environment type, not adapted from enterprise data.

2. Validated Accuracy, Built to Act & Stay in Bounds

The Blackpoint AI SOC Agent was validated against human analyst judgment across every threat class before it was ever allowed to act on its own. It works inside expert-defined guardrails and keeps improving through feedback from Blackpoint’s SOC.

Validated before deploymentHuman-defined guardrailsContinuous SOC feedback

MSPs gain autonomous-containment speed with confidence every action is grounded in standards Blackpoint’s SOC established and validated.

3. Patented Protection Built for MSP Environments

Most detection tools were designed for single-tenant enterprises. Blackpoint’s patented lateral movement detection was built for the shared infrastructure MSPs actually run, where one compromised device can reach every client.

Patented detectionMSP multi-tenant environment~1M endpoints

Protection that helps prevent a single device compromise from becoming a network incident.

4. A Human-Led SOC Built on Offensive Security

Every Blackpoint analyst proves offensive security skill before they’re hired, and they stay, with retention running well above the industry norm. Those same analysts set the boundaries the Agent works within and pick up the phone the moment you have a question.

NSA-founded SOC2.5x analyst retentionImmediate phone response

Autonomous response with human accountability, backed by experts always reachable by phone.

How It Works

The Human-Led, AI-Accelerated SOC

1
AI

Step 1: (AI) Signal Ingestion

Continuously ingests telemetry across endpoints and identities, watching for threats like RMM abuse, credential attacks, and lateral movement.

2
AI

Step 2: (AI) Threat Detection

AI scores every threat against confidence thresholds set by Blackpoint’s SOC. If a threat doesn’t meet the threshold, it goes to a human analyst for immediate review.

3
AI

Step 3: (AI) Autonomous Containment

When a threat clears the confidence threshold, the Agent acts within analyst-set boundaries. It contains threats in under two minutes, and in as little as 21 seconds for identity threats.

4
Human

Step 4: (Human) Human in the Loop

Every autonomous action is documented, and a SOC analyst is on the phone immediately if you have questions.

5
Both

Step 5: (AI&Human) Continuous Learning

Every analyst decision feeds back into the model, tightening detection accuracy and guardrails over time.

A continuous cycle, not a one-time scan. The AI SOC Agent is always watching, always accountable.

Products Powered by Blackpoint AI

One AI SOC Agent. Full Threat Coverage.

Managed Detection and Response

AI SOC Agent for endpoints with autonomous containment is being validated. It’s fully backed by Blackpoint’s human-led, AI-accelerated SOC.

Explore MDR

Identity Threat Detection and Response (ITDR)

AI SOC Agent covers identities across M365 and Google Workspace accounts, with autonomous containment in under two minutes and as little as 21 seconds.

Explore ITDR
CompassOne

CompassOne

Blackpoint’s AI enriches the CompassOne platform. It transforms SOC analyst notes into clear incident summaries, actionable remediation guidance, and customer-ready insights. Your team gets the context needed to respond quickly without digging through alerts or documentation.

Explore CompassOne
What This Means for Your Business

Faster Response. Greater Confidence. More Clients Protected.

01

Faster Response

The AI SOC Agent contains threats in under two minutes, and identity threats in as little as 21 seconds.

02

Greater Confidence

Every action the AI SOC Agent takes follows standards Blackpoint’s SOC set and validated, so speed never costs you accountability.

03

More Clients Protected

Blackpoint’s multi-tenant protection keeps one compromised device from becoming a network-wide incident.

Early results found that Blackpoint AI reduced containment processing time by 98%, enabling faster, confidence-led response.

“Over the past five years, Blackpoint’s SOC has been a trusted extension of our team. Every minute matters when protecting our clients from today’s cyber threats. The combination of Blackpoint’s AI and security analysts gives us confidence that we’re staying ahead of the growing volume of attacks.”

Sean Furman, President, STF Consulting

Ready to Protect Your Clients at Machine Speed?

Request a demo to see how MDR and ITDR work in the CompassOne platform.

Common Questions About Blackpoint AI

What is Blackpoint’s human-led, AI-accelerated SOC?

A human-led, AI-accelerated SOC combines an AI agent that detects and responds to threats autonomously with human SOC analysts who set the boundaries the agent operates within and human analysts are available by phone when an MSP has questions. The AI handles speed. The humans handle judgment and accountability.

What makes Blackpoint AI different from other AI security tools?

Most AI security tools were trained on enterprise data and adapted for MSP environments. Blackpoint AI was built specifically for MSP threat patterns from the ground up, trained on close to a million managed endpoints, nearly a million identity accounts, and over a decade of SOC intelligence. The models were validated against human analyst judgment before autonomous action was ever enabled. No other vendor can replicate that dataset.

How does the AI SOC Agent work?

The AI SOC Agent detects threats, evaluates behavioral signals against trained threat patterns, and acts when confidence thresholds are met. For identity threats, it suspends compromised accounts, terminates active sessions, and forces a password reset in as little as 21 seconds, with an average of two minutes to contain.

How do you keep the AI accurate and in bounds?

Several layers. The models ran alongside human analysts until they reached documented alignment on every targeted threat class before autonomy was enabled. SOC analysts define the specific actions the Agent is authorized to take and the conditions under which it can take them. The models continuously retrain so it improves over time.

Does Blackpoint AI replace human analysts?

No. Blackpoint AI was built to make human analysts faster and more effective. Analysts set the operational boundaries and are available by phone when an MSP wants to discuss an incident. The AI acts at machine speed. The humans provide the judgment and accountability that a model cannot replicate.

What does Blackpoint AI cover?

Blackpoint AI enriches ITDR and the CompassOne platform. ITDR covers cloud identity threats across M365 and Google Workspace environments. CompassOne uses AI to generate incident summaries and remediation guidance throughout the platform. AI enrichment is being validated for MDR.

What is an AI SOC?

An AI SOC is a security operations center where an AI agent detects and responds to threats at machine speed, working within boundaries set by human analysts. Blackpoint runs a human-led, AI-accelerated SOC: the AI handles speed, and analysts handle judgment and accountability.

What is an AI SOC agent?

An AI SOC agent is the software that carries out detection and response inside an AI SOC. Blackpoint’s AI SOC Agent evaluates threats against trained patterns and, when confidence thresholds set by analysts are met, contains them in under two minutes, or as little as 21 seconds for identity threats.