Managed Service Providers (MSPs) are on the frontlines of cybersecurity, tasked with protecting their end clients against a barrage of cyberthreats, both on-premises and in the cloud. In this ever-expanding landscape, MSPs need powerful tools to emerge as heroes in the story of cloud security. Blackpoint’s Cloud Response is such a solution, offering MSPs with a tool previously unknown to the cybersecurity space: MDR for the cloud. With Cloud Response, MSPs have a unique advantage in protecting both Microsoft 365 and Google Workspace environments, with the power of true Managed Detection and Response (MDR) and a 24/7 Security Operations Center (SOC). As cloud threats continue to rise in both frequency and severity, innovative, adaptable solutions are key to a successful MSP’s security stack. In this blog, we’ll how Cloud Response enables MSPs to take center stage in the cybersecurity narrative.

Unprecedented Dual-Platform Protection

With Cloud Response, MSPs can offer comprehensive security coverage for both Microsoft 365 and Google Workspace. This dual-platform capability, unique in the industry, positions MSPs as versatile defenders capable of protecting diverse cloud environments. Cloud Response, developed ahead of the curve by Blackpoint, empowers MSPs to stay one step ahead of cyber adversaries, as well as rise above the competition.

Around-the-Clock Vigilance Through True MDR and SOC Support

MSPs equipped with Cloud Response benefit from Blackpoint’s 24/7 SOC team. This integration transforms MSPs into relentless protectors, capable of not just identifying threats but actively responding to them, ensuring their end clients’ environments are secure and resilient.

Enhanced Threat Detection and Swift Response

With a year and a half of innovative cloud security under Blackpoint’s belt, continual expansion and improvement has occurred, further bolstering MSPs’ security stacks. The latest updates to Cloud Response for Microsoft 365 arms MSPs with advanced tools to detect and counteract threats, such as:

  • Suspicious forwarding rules
  • Abnormal IP address access
  • Impossible travel ingest

Additionally, the expansion of Cloud Response to Google Workspace environments was built off the most common alerts found in Microsoft 365 environments. They include:

  • Logins from unapproved countries
  • Suspicious logins
  • Suspicious email filtering rules
  • External email forwarding rules

Reinforced Identity Security with Azure AD Integration

With Identity Response for Azure AD, MSPs can blaze a new trail with Blackpoint’s first-of-its-kind Single Sign-On (SSO) security solution for Microsoft 365. Identity Response for Azure AD enriches your Microsoft 365 email events with identity information–down to the name of the app that was used–and puts them in front of the SOC for response.

This addition enhances our SOC’s, and in turn, MSPs’ ability to understand and react to security incidents involving SSO, providing a more complete picture of potential breaches, and reinforcing their role as vigilant defenders.


Blackpoint’s Cloud Response is more than a tool; it’s a catalyst that transforms MSPs into heroes in their end clients’ cybersecurity narratives. By providing unmatched protection for Microsoft 365 and Google Workspace, backed by an unyielding MDR and SOC, MSPs can confidently assure their clients of robust, responsive, and resilient cloud security. In the dynamic world of cybersecurity, business emails are heavily targeted, and MSPs need tools to help them be proactive defenders, strategists, and, most importantly, heroes in the eyes of their end clients.

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